Baybay City Immaculate Conception Hospital (BCICH)

Dr. Christine N. Baldevia,M.D.
Chief of Hospital
Mission
At the Baybay City Immaculate Conception Hospital, we strive to help people build safe and healthy communities, imbuing in all her personnel and staff the right attitudes and skills, affording each one an opportunity for professional growth and consistently providing the necessary tools and infrastructure needed to the practice of the medical profession.
Vision
Excellence in providing quality health care services for people and communities by creating an enabling environment of positive growth for her employees, clientele and stakeholders.
Services Offered
Frontline Service: |
Admission of Patients |
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Schedule of Availability of Service: |
24 hours and 7 days |
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Who May Avail of the Service:Â |
General Public |
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Maximum Time to Complete the Process: |
1 hour |
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Amount of Fees to be Paid: |
NONE |
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Procedure to Avail of the Service: |
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STEP |
WHAT TO DO |
DURATION OF ACTIVITYÂ (UNDER NORMAL CIRCUMSTANCES) |
PERSON/S IN-CHARGE |
FEES |
REQUIREMENT/S |
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APPLICANT/CLIENT |
SERVICE PROVIDER |
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1 |
Patients and Significant Others (SO) enters the Emergency Room (ER) and inform admitting clerk |
2 minutes |
Admitting Clerk |
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2 |
Gather patient’s personal data for recording |
5 minutes |
Admitting Clerk |
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3 |
Take patients vital signs |
2 minutes |
ER Nursing Aide on Duty |
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4 |
Inform the Physician on Duty |
5 minutes |
ER Nurse on Duty |
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5 |
Patient seen and examined by the Physician on Duty |
15 minutes |
Physician on Duty |
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6 |
Admitting orders made by Physician on Duty |
15 minutes |
Physician on Duty |
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7 |
Carry out Doctor’s orders |
10 minutes |
ER Nurse on Duty | ||||||||
8 |
Transport patients to ward |
10 minutes |
Institutional Worker (IW) |
Frontline Service: |
Discharge of Patients |
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Schedule of Availability of Service: |
Monday & Friday 8:00 am – 4:00 Noon, Saturday 8:00 pm – 11:00 am |
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Who May Avail of the Service:Â |
General Public |
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Maximum Time to Complete the Process: |
1 hour |
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Amount of Fees to be Paid: |
NONE |
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Procedure to Avail of the Service: |
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STEP |
WHAT TO DO |
DURATION OF ACTIVITYÂ (UNDER NORMAL CIRCUMSTANCES) |
PERSON/S IN-CHARGE |
FEES |
REQUIREMENT/S |
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APPLICANT/CLIENT |
SERVICE PROVIDER |
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1 |
Doctor’s Order for discharge |
5 minutes |
Physician on Duty |
Doctor’s Discharge Order | |||||||
2 |
Carry out discharge order |
5 minutes |
Ward Nurse on Duty |
Doctor’s Discharge Order | |||||||
3 |
Furnish patient with discharge clearance |
2 minutes |
Ward Nurse and Nursing Attendant on Duty |
Discharge Clearance | |||||||
4 |
Patient or Significant Others (SO) process his/her discharge clearance |
15 minutes |
Patient or SO |
Discharge Clearance | |||||||
5 |
Settle bills at Billing Section/ Cashier and get GATE PASS |
15 minutes |
Patient or SOÂ |
Billing Statement | |||||||
6 |
Gate pass given to ward Nurses on duty |
5 minutes |
Patient or SO |
Gate Pass | |||||||
7 |
Discharge instruction and home-meds given to patient or SO |
10 minutes |
Ward nurse and nursing attendant on duty | Home-meds instructions and Prescriptions | |||||||
8 |
Gate pass given to Security Guard upon exit |
2 minutes |
Patient or SO | Gate Pass |
Frontline Service: |
Medical Consultation |
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Schedule of Availability of Service: |
Monday – Friday 8:00 am – 12:00 Noon 1:00 pm – 5:00 pm, Saturday 8:00 am – 12:00 Noon |
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Who May Avail of the Service:Â |
General Public |
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Maximum Time to Complete the Process: |
15 minutes per patient |
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Amount of Fees to be Paid: |
NONE |
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Procedure to Avail of the Service: |
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STEP |
WHAT TO DO |
DURATION OF ACTIVITYÂ (UNDER NORMAL CIRCUMSTANCES) |
PERSON/S IN-CHARGE |
FEES |
REQUIREMENT/S |
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APPLICANT/CLIENT |
SERVICE PROVIDER |
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1 |
Patient proceed to the Information Personnel and ask for a priority number. |
A staff would take the Vital Signs: For Adults: BP, HR, PR, Temperature For Children: Temperature, Weight, HR, PR and secure of Patient’s Information Record (PIR) prior to proceeding for consultation. |
At most 10 minutes/Patient |
OPD Clerk |
NONE | NONE | |||||
2 |
Gives the patient his/her OPD Record and Priority Number |
At most 10 minutes/Patient |
OPD Clerk |
NONE | NONE | ||||||
3 |
Line up patient according to clinical department to be consulted |
Medical/Pedia, Surgery, OB/Gynecology |
At most 15 minutes/Patient |
OPD Nursing Aide |
NONE |
Priority Number and OPD Record | |||||
4 |
Waits for his/her name is called | ||||||||||
5 |
Proceeds to the Consultation room |
Patient consulted by the doctor and given prescription and instructions |
At most 15 minutes/Patient |
Physician On Duty from the Different Department |
NONE |
NONE | |||||
6 |
Patients exits OPD |
Consultation recorded on Logbook |
At most 1 minute/Patient |
OPD Clerk |
NONE |
NONE |
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Frontline Service: |
Hospital Epidemiology Surveillance Unit (HESU)Reporting of Cases from BCICH to RESU and CESU |
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Schedule of Availability of Service: |
Monday & Thursday 8:00 am – 12:00 Noon 1:00 pm – 5:00 pm |
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Who May Avail of the Service:Â |
General Public |
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Maximum Time to Complete the Process: |
2-3 hours |
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Amount of Fees to be Paid: |
NONE |
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Procedure to Avail of the Service: |
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STEP |
WHAT TO DO |
DURATION OF ACTIVITYÂ (UNDER NORMAL CIRCUMSTANCES) |
PERSON/S IN-CHARGE |
FEES |
REQUIREMENT/S |
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APPLICANT/CLIENT |
SERVICE PROVIDER |
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1 |
The Regional Epidemiology Surveillance Unit (RESU) requires weekly report of cases |
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2 |
OPD in-charge informs the HESU staff for suspected cases from daily consultation. |
1 minute |
OPD Staff |
NONE | Patient’s chart and OPD Record | ||||||
3 |
CESU gathers the necessary info (demographic data and clinical assessment). If client is a suspect for any of the reportable diseases, conducts further investigation |
10 minutes |
HESU Staff |
NONE |
PIDSR reporting form Patient’s laboratory result if available | ||||||
4 |
Encodes data gathered for the current morbidity week. |
2 hours |
Sonia I. Cutamora, RN |
NONE |
PIDSR reporting form PIDSR Software | ||||||
5 |
Submits report to RESU and CESU every Monday via e-mail. |
5 minutes |
Sonia I. Cutamora, RNÂ |
NONE |
PIDSR reporting form PIDSR Software | ||||||
6 |
Gives feedback on the case updates to CHO, RSI & other personnel involved. |
HESU Staff |
NONE |
PIDSR reporting form |
Diversion Road
Brgy. Cogon, Baybay City, Leyte
Email: [email protected]
For complaints / suggestions, please contact Dr. Christine N. Baldevia, M.D. ,Chief of Hospital II at 0917-878-2100
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