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    • Baybay City Immaculate Conception Hospital (BCICH)

    Baybay City Immaculate Conception Hospital (BCICH)

    Dr. Christine N. Baldevia,M.D.

    Chief of Hospital

    Mission

    At the Baybay City Immaculate Conception Hospital, we strive to help people build safe and healthy communities, imbuing in all her personnel and staff the right attitudes and skills, affording each one an opportunity for professional growth and consistently providing the necessary tools and infrastructure needed to the practice of the medical profession.

    Vision

    Excellence in providing quality health care services for people and communities by creating an enabling environment of positive growth for her employees, clientele and stakeholders.

    Services Offered

     

    Frontline Service:

    Admission of Patients

    Schedule of Availability of Service:

    24 hours and 7 days

    Who May Avail of the Service: 

    General Public

    Maximum Time to Complete the Process:

    1 hour

    Amount of Fees to be Paid:

    NONE

    Procedure to Avail of the Service:

    STEP

    WHAT TO DO

    DURATION OF ACTIVITY 

    (UNDER NORMAL CIRCUMSTANCES)

    PERSON/S IN-CHARGE

    FEES

    REQUIREMENT/S

    APPLICANT/CLIENT

    SERVICE PROVIDER

    1

    Patients and Significant Others (SO) enters the Emergency Room (ER) and inform admitting clerk

    2 minutes

    Admitting Clerk

    2

    Gather patient’s personal data for recording

    5 minutes

    Admitting Clerk

    3

    Take patients vital signs

    2 minutes

    ER Nursing Aide on Duty

    4

    Inform the Physician on Duty

    5 minutes

    ER Nurse on Duty

    5

    Patient seen and examined by the Physician on Duty

    15 minutes

    Physician on Duty 

    6

    Admitting orders made by Physician on Duty

    15 minutes

    Physician on Duty

    7

    Carry out Doctor’s orders

    10 minutes

    		 ER Nurse on Duty

    8

    Transport patients to ward

    10 minutes

    		 Institutional Worker (IW)

     

    Frontline Service:

    Discharge of Patients

    Schedule of Availability of Service:

    Monday & Friday 8:00 am – 4:00 Noon, Saturday 8:00 pm – 11:00 am

    Who May Avail of the Service: 

    General Public

    Maximum Time to Complete the Process:

    1 hour

    Amount of Fees to be Paid:

    NONE

    Procedure to Avail of the Service:

    STEP

    WHAT TO DO

    DURATION OF ACTIVITY 

    (UNDER NORMAL CIRCUMSTANCES)

    PERSON/S IN-CHARGE

    FEES

    REQUIREMENT/S

    APPLICANT/CLIENT

    SERVICE PROVIDER

    1

    Doctor’s Order for discharge

    5 minutes

    Physician on Duty

    		 Doctor’s Discharge Order

    2

    Carry out discharge order

    5 minutes

    Ward Nurse on Duty

    		 Doctor’s Discharge Order

    3

    Furnish patient with discharge clearance

    2 minutes

    Ward Nurse and Nursing Attendant on Duty

    		Discharge Clearance

    4

    		 Patient or Significant Others (SO) process his/her discharge clearance

    15 minutes

    Patient or SO

    		Discharge Clearance

    5

    		 Settle bills at Billing Section/ Cashier and get GATE PASS

    15 minutes

    Patient or SO 

    		Billing Statement

    6

    		 Gate pass given to ward Nurses on duty

    5 minutes

    Patient or SO

    		Gate Pass

    7

    Discharge instruction and home-meds given to patient or SO

    10 minutes

    		 Ward nurse and nursing attendant on duty

    		Home-meds instructions and Prescriptions

    8

    		 Gate pass given to Security Guard upon exit

    2 minutes

    		 Patient or SO

    		Gate Pass
     

    Frontline Service:

    Medical Consultation

    Schedule of Availability of Service:

    Monday – Friday 8:00 am – 12:00 Noon 1:00 pm – 5:00 pm, Saturday 8:00 am – 12:00 Noon

    Who May Avail of the Service: 

    General Public

    Maximum Time to Complete the Process:

    15 minutes per patient

    Amount of Fees to be Paid:

    NONE

    Procedure to Avail of the Service:

    STEP

    WHAT TO DO

    DURATION OF ACTIVITY 

    (UNDER NORMAL CIRCUMSTANCES)

    PERSON/S IN-CHARGE

    FEES

    REQUIREMENT/S

    APPLICANT/CLIENT

    SERVICE PROVIDER

    1

    Patient proceed to the Information Personnel and ask for a priority number.

    A staff would take the Vital Signs:

    For Adults: BP, HR, PR, Temperature

    For Children:

    Temperature, Weight, HR, PR and secure of Patient’s Information Record (PIR) prior to proceeding for consultation.

    At most 10 minutes/Patient

    OPD Clerk

    		 NONE NONE

    2

    Gives the patient his/her OPD Record and Priority Number

    At most 10 minutes/Patient

    OPD Clerk

    		 NONE NONE

    3

    		 Line up patient according to clinical department to be consulted

    Medical/Pedia, Surgery, OB/Gynecology

    At most 15 minutes/Patient

    OPD Nursing Aide

    NONE

    		 Priority Number and OPD Record

    4

    		 Waits for his/her name is called

    5

    		 Proceeds to the Consultation room

    Patient consulted by the doctor and given prescription and instructions

    At most 15 minutes/Patient

    Physician On Duty from the Different Department 

    NONE

    		 NONE

    6

    		 Patients exits OPD

    Consultation recorded on Logbook

    At most 1 minute/Patient

    OPD Clerk

    NONE

    		 NONE
     

    Frontline Service:

    Diagnostic Services (Ultrasound, X-Ray, Laboratory, ECG Procedures)

    Schedule of Availability of Service:

    Monday – Friday 7:30 am to 4:00 pm

    Who May Avail of the Service: 

    General Public

    Maximum Time to Complete the Process:

    1 hour

    Amount of Fees to be Paid:

    Posted Rate Per Examination

    Procedure to Avail of the Service:

    STEP

    WHAT TO DO

    DURATION OF ACTIVITY 

    (UNDER NORMAL CIRCUMSTANCES)

    PERSON/S IN-CHARGE

    FEES

    REQUIREMENT/S

    APPLICANT/CLIENT

    SERVICE PROVIDER

    1

    Presents the Physician/ Doctor’s Request at the information section.

    Patient directed to specific Diagnostic Service Provider (i.e., Ultrasound, X-Ray, Laboratory, ECG) for issuance of charge slip

    At most 2 minutes/Patient

    Laboratory, Radiologist & OPD Staff On duty

    		 Physician/Doctor’s Requisition Slip

    2

    		 Patient pays required amount to cashier

    Official receipt issued

    At most 2 minutes/Patient

    Cashier on Duty

    		 Latest PhilHealth ID (if PhilHealth Member)

    3

    		 Presents official receipt of payment and the requisition slip to the diagnostic service provider

    Conducts medical diagnostic procedures and advices the patient of the schedule of the release of results

    Minimum of 10 minutes/ Patient

    Laboratory, Radiologist & OPD Staff On duty

    		Official receipt of payment for requisition slip

    4

    		 Returns to the Diagnostic Service Provider to get his/her Laboratory results and proceeds to the OPD

    Releases the Diagnostics Laboratory Results

    At most 1 minute/Patient

    Laboratory Technician on duty

    		NONE

    5

    		 Consults with the OPD Physician

    Reads/interprets the results of the diagnostic service rendered and advises the patient on what to do and issues prescription, if necessary

    At least 10 minutes/Patient

    OPD Physician on duty from the Different Department  

    NONE

    		 Official result of the diagnostic services rendered

     

    Frontline Service:

    BCICH Animal Bite and Treatment Center (ABTC)

    Schedule of Availability of Service:

    Tuesday & Friday 8:00 am – 12:00 Noon 1:00 pm – 4:00 pm

    Who May Avail of the Service: 

    Bitten by Dog and Cat

    Maximum Time to Complete the Process:

    20 minutes per patient

    Amount of Fees to be Paid:

    NONE

    Procedure to Avail of the Service:

    STEP

    WHAT TO DO

    DURATION OF ACTIVITY 

    (UNDER NORMAL CIRCUMSTANCES)

    PERSON/S IN-CHARGE

    FEES

    REQUIREMENT/S

    APPLICANT/CLIENT

    SERVICE PROVIDER

    1

    Patients bitten by animals comes for vaccination

    Assesses case by category (demographic data, history of biting animal, patient history and immunization history)

    5 minutes

    Physician On Duty from the Different Department (Surgery/OB/Gynecology)

    		NONEConsultation Form

    2

    		 

    Informs the patient to come back on the scheduled date of vaccination

     

    		 NONE 

    3

    		Comes back for vaccination

    Conducts rabies immunization to the patient

    5 minutes

    ABTC Staff

    NONE

    		Consultation Form

    4

    		 

    Provides bite treatment management based on category:

    a) Category I
    b) Category II
    c) Category III

    5 minutes

    Sonia I. Cutamora, RN

    Kathleen Cari, RN

    NONE

    		Consultation Form
    Anti-Rabies Vaccine
    Rabies Immunoglobulin

    5

    		 

    Gives Post Exposure Prophylaxis Treatment Card

    1 minute

    ABTC Staff 

    NONE

    		Post Exposure Prophylaxis Treatment Card
     

    Frontline Service:

    Hospital Epidemiology Surveillance Unit (HESU)Reporting of Cases from BCICH to RESU and CESU

    Schedule of Availability of Service:

    Monday & Thursday 8:00 am – 12:00 Noon 1:00 pm – 5:00 pm

    Who May Avail of the Service: 

    General Public

    Maximum Time to Complete the Process:

    2-3 hours

    Amount of Fees to be Paid:

    NONE

    Procedure to Avail of the Service:

    STEP

    WHAT TO DO

    DURATION OF ACTIVITY 

    (UNDER NORMAL CIRCUMSTANCES)

    PERSON/S IN-CHARGE

    FEES

    REQUIREMENT/S

    APPLICANT/CLIENT

    SERVICE PROVIDER

    1

    The Regional Epidemiology Surveillance Unit (RESU) requires weekly report of cases

    2

    OPD in-charge informs the HESU staff for suspected cases from daily consultation.

    1 minute

    OPD Staff

    		 NONE Patient’s chart and OPD Record

    3

    CESU gathers the necessary info (demographic data and clinical assessment).

    If client is a suspect for any of the reportable diseases, conducts further investigation

    10 minutes

    HESU Staff

    NONE

    		 PIDSR reporting form Patient’s laboratory result if available

    4

    Encodes data gathered for the current morbidity week.

    2 hours

    Sonia I. Cutamora, RN

    NONE

    		 PIDSR reporting form PIDSR Software

    5

    Submits report to RESU and CESU every Monday via e-mail.

    5 minutes

    Sonia I. Cutamora, RN 

    NONE

    		 PIDSR reporting form PIDSR Software

    6

    		 Gives feedback on the case updates to CHO, RSI & other personnel involved.

    HESU Staff

    NONE

    		 PIDSR reporting form

    Diversion Road

    Brgy. Cogon, Baybay City, Leyte

    Email: [email protected]

    For complaints / suggestions, please contact Dr. Christine N. Baldevia, M.D. ,Chief of Hospital II at 0917-878-2100

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