Baybay City Immaculate Conception Hospital (BCICH)

Baybay City Immaculate Conception Hospital (BCICH)

Dr. Christine N. Baldevia,M.D.

Chief of Hospital

Mission

At the Baybay City Immaculate Conception Hospital, we strive to help people build safe and healthy communities, imbuing in all her personnel and staff the right attitudes and skills, affording each one an opportunity for professional growth and consistently providing the necessary tools and infrastructure needed to the practice of the medical profession.

Vision

Excellence in providing quality health care services for people and communities by creating an enabling environment of positive growth for her employees, clientele and stakeholders.

Services Offered

 

Frontline Service:

Admission of Patients

Schedule of Availability of Service:

24 hours and 7 days

Who May Avail of the Service: 

General Public

Maximum Time to Complete the Process:

1 hour

Amount of Fees to be Paid:

NONE

Procedure to Avail of the Service:

STEP

WHAT TO DO

DURATION OF ACTIVITY 

(UNDER NORMAL CIRCUMSTANCES)

PERSON/S IN-CHARGE

FEES

REQUIREMENT/S

APPLICANT/CLIENT

SERVICE PROVIDER

1

Patients and Significant Others (SO) enters the Emergency Room (ER) and inform admitting clerk

2 minutes

Admitting Clerk

2

Gather patient’s personal data for recording

5 minutes

Admitting Clerk

3

Take patients vital signs

2 minutes

ER Nursing Aide on Duty

4

Inform the Physician on Duty

5 minutes

ER Nurse on Duty

5

Patient seen and examined by the Physician on Duty

15 minutes

Physician on Duty 

6

Admitting orders made by Physician on Duty

15 minutes

Physician on Duty

7

Carry out Doctor’s orders

10 minutes

ER Nurse on Duty

8

Transport patients to ward

10 minutes

Institutional Worker (IW)

 

Frontline Service:

Discharge of Patients

Schedule of Availability of Service:

Monday & Friday 8:00 am – 4:00 Noon, Saturday 8:00 pm – 11:00 am

Who May Avail of the Service: 

General Public

Maximum Time to Complete the Process:

1 hour

Amount of Fees to be Paid:

NONE

Procedure to Avail of the Service:

STEP

WHAT TO DO

DURATION OF ACTIVITY 

(UNDER NORMAL CIRCUMSTANCES)

PERSON/S IN-CHARGE

FEES

REQUIREMENT/S

APPLICANT/CLIENT

SERVICE PROVIDER

1

Doctor’s Order for discharge

5 minutes

Physician on Duty

Doctor’s Discharge Order

2

Carry out discharge order

5 minutes

Ward Nurse on Duty

Doctor’s Discharge Order

3

Furnish patient with discharge clearance

2 minutes

Ward Nurse and Nursing Attendant on Duty

Discharge Clearance

4

Patient or Significant Others (SO) process his/her discharge clearance

15 minutes

Patient or SO

Discharge Clearance

5

Settle bills at Billing Section/ Cashier and get GATE PASS

15 minutes

Patient or SO 

Billing Statement

6

Gate pass given to ward Nurses on duty

5 minutes

Patient or SO

Gate Pass

7

Discharge instruction and home-meds given to patient or SO

10 minutes

Ward nurse and nursing attendant on duty

Home-meds instructions and Prescriptions

8

Gate pass given to Security Guard upon exit

2 minutes

Patient or SO

Gate Pass
 

Frontline Service:

Medical Consultation

Schedule of Availability of Service:

Monday – Friday 8:00 am – 12:00 Noon 1:00 pm – 5:00 pm, Saturday 8:00 am – 12:00 Noon

Who May Avail of the Service: 

General Public

Maximum Time to Complete the Process:

15 minutes per patient

Amount of Fees to be Paid:

NONE

Procedure to Avail of the Service:

STEP

WHAT TO DO

DURATION OF ACTIVITY 

(UNDER NORMAL CIRCUMSTANCES)

PERSON/S IN-CHARGE

FEES

REQUIREMENT/S

APPLICANT/CLIENT

SERVICE PROVIDER

1

Patient proceed to the Information Personnel and ask for a priority number.

A staff would take the Vital Signs:

For Adults: BP, HR, PR, Temperature

For Children:

Temperature, Weight, HR, PR and secure of Patient’s Information Record (PIR) prior to proceeding for consultation.

At most 10 minutes/Patient

OPD Clerk

NONE NONE

2

Gives the patient his/her OPD Record and Priority Number

At most 10 minutes/Patient

OPD Clerk

NONE NONE

3

Line up patient according to clinical department to be consulted

Medical/Pedia, Surgery, OB/Gynecology

At most 15 minutes/Patient

OPD Nursing Aide

NONE

Priority Number and OPD Record

4

Waits for his/her name is called

5

Proceeds to the Consultation room

Patient consulted by the doctor and given prescription and instructions

At most 15 minutes/Patient

Physician On Duty from the Different Department 

NONE

NONE

6

Patients exits OPD

Consultation recorded on Logbook

At most 1 minute/Patient

OPD Clerk

NONE

NONE
 

Frontline Service:

Diagnostic Services (Ultrasound, X-Ray, Laboratory, ECG Procedures)

Schedule of Availability of Service:

Monday – Friday 7:30 am to 4:00 pm

Who May Avail of the Service: 

General Public

Maximum Time to Complete the Process:

1 hour

Amount of Fees to be Paid:

Posted Rate Per Examination

Procedure to Avail of the Service:

STEP

WHAT TO DO

DURATION OF ACTIVITY 

(UNDER NORMAL CIRCUMSTANCES)

PERSON/S IN-CHARGE

FEES

REQUIREMENT/S

APPLICANT/CLIENT

SERVICE PROVIDER

1

Presents the Physician/ Doctor’s Request at the information section.

Patient directed to specific Diagnostic Service Provider (i.e., Ultrasound, X-Ray, Laboratory, ECG) for issuance of charge slip

At most 2 minutes/Patient

Laboratory, Radiologist & OPD Staff On duty

Physician/Doctor’s Requisition Slip

2

Patient pays required amount to cashier

Official receipt issued

At most 2 minutes/Patient

Cashier on Duty

Latest PhilHealth ID (if PhilHealth Member)

3

Presents official receipt of payment and the requisition slip to the diagnostic service provider

Conducts medical diagnostic procedures and advices the patient of the schedule of the release of results

Minimum of 10 minutes/ Patient

Laboratory, Radiologist & OPD Staff On duty

Official receipt of payment for requisition slip

4

Returns to the Diagnostic Service Provider to get his/her Laboratory results and proceeds to the OPD

Releases the Diagnostics Laboratory Results

At most 1 minute/Patient

Laboratory Technician on duty

NONE

5

Consults with the OPD Physician

Reads/interprets the results of the diagnostic service rendered and advises the patient on what to do and issues prescription, if necessary

At least 10 minutes/Patient

OPD Physician on duty from the Different Department  

NONE

Official result of the diagnostic services rendered

 

Frontline Service:

BCICH Animal Bite and Treatment Center (ABTC)

Schedule of Availability of Service:

Tuesday & Friday 8:00 am – 12:00 Noon 1:00 pm – 4:00 pm

Who May Avail of the Service: 

Bitten by Dog and Cat

Maximum Time to Complete the Process:

20 minutes per patient

Amount of Fees to be Paid:

NONE

Procedure to Avail of the Service:

STEP

WHAT TO DO

DURATION OF ACTIVITY 

(UNDER NORMAL CIRCUMSTANCES)

PERSON/S IN-CHARGE

FEES

REQUIREMENT/S

APPLICANT/CLIENT

SERVICE PROVIDER

1

Patients bitten by animals comes for vaccination

Assesses case by category (demographic data, history of biting animal, patient history and immunization history)

5 minutes

Physician On Duty from the Different Department (Surgery/OB/Gynecology)

NONEConsultation Form

2

 

Informs the patient to come back on the scheduled date of vaccination

 

 NONE 

3

Comes back for vaccination

Conducts rabies immunization to the patient

5 minutes

ABTC Staff

NONE

Consultation Form

4

 

Provides bite treatment management based on category:

a) Category I
b) Category II
c) Category III

5 minutes

Sonia I. Cutamora, RN

Kathleen Cari, RN

NONE

Consultation Form
Anti-Rabies Vaccine
Rabies Immunoglobulin

5

 

Gives Post Exposure Prophylaxis Treatment Card

1 minute

ABTC Staff 

NONE

Post Exposure Prophylaxis Treatment Card
 

Frontline Service:

Hospital Epidemiology Surveillance Unit (HESU)Reporting of Cases from BCICH to RESU and CESU

Schedule of Availability of Service:

Monday & Thursday 8:00 am – 12:00 Noon 1:00 pm – 5:00 pm

Who May Avail of the Service: 

General Public

Maximum Time to Complete the Process:

2-3 hours

Amount of Fees to be Paid:

NONE

Procedure to Avail of the Service:

STEP

WHAT TO DO

DURATION OF ACTIVITY 

(UNDER NORMAL CIRCUMSTANCES)

PERSON/S IN-CHARGE

FEES

REQUIREMENT/S

APPLICANT/CLIENT

SERVICE PROVIDER

1

The Regional Epidemiology Surveillance Unit (RESU) requires weekly report of cases

2

OPD in-charge informs the HESU staff for suspected cases from daily consultation.

1 minute

OPD Staff

NONE Patient’s chart and OPD Record

3

CESU gathers the necessary info (demographic data and clinical assessment).

If client is a suspect for any of the reportable diseases, conducts further investigation

10 minutes

HESU Staff

NONE

PIDSR reporting form Patient’s laboratory result if available

4

Encodes data gathered for the current morbidity week.

2 hours

Sonia I. Cutamora, RN

NONE

PIDSR reporting form PIDSR Software

5

Submits report to RESU and CESU every Monday via e-mail.

5 minutes

Sonia I. Cutamora, RN 

NONE

PIDSR reporting form PIDSR Software

6

Gives feedback on the case updates to CHO, RSI & other personnel involved.

HESU Staff

NONE

PIDSR reporting form

Diversion Road

Brgy. Cogon, Baybay City, Leyte

Email: [email protected]

For complaints / suggestions, please contact Dr. Christine N. Baldevia, M.D. ,Chief of Hospital II at 0917-878-2100