City Treasurer’s Office (CTO)

City Treasurer’s Office (CTO)

Ms. Alberta Buena A. Manatad

City Treasurer

Mission

To effectively and efficiently maximize revenues thru collection of taxes, fees and charges accruing to the local government, aligned with existing laws and ordinances. Take proper custody and good management of funds in order to sustain and maintain the financial needs and development of the city.

Vision

An effective and highly progressive organization for fiscal administration particularly in the collection, custody and disbursement of funds with reliable and competent public servants that supports the local government in achieving its financial goals and objectives.

Services Offered

Frontline Service:

Issuance of Real Property Tax

Schedule of Availability of Service:

Monday to Friday (8:00AM to 5:00PM except Holidays)

Who May Avail of the Service:

Taxpayers

Maximum Time to Complete the Process:

10 minutes

Amount of Fees to be Paid:

TAX DUE = ASSESSED VALUE OF THE PROPERTY X 2.5% (BASIC AND SEF)

Procedure to Avail of the Service:

STEP

WHAT TO DO

DURATION OF ACTIVITY

(UNDER NORMAL CIRCUMSTANCES)

PERSON/S IN CHARGE

FEES

REQUIREMENTS

APPLICANT/ CLIENT

SERVICE PROVIDER

1

Present latest Official Receipt of RPT payment, Tax Declaration, or any other source documents with specific lot number to Revenue Collection Clerk

Verify the Real Property Tax record database

5 minutes

Janno Granada

Dahlia Abadiez

Cleo Gaviola

Ric Lopez

Mariboy Solis

Gabby Liza Valenzona

Jane Roca

Rowell Cano

 

Official Receipt of latest payment, Tax Declaration, or any other source documents with specific lot number

2

 

Compute the Real Property Tax (Based on the assessed value from assessor’s office)

3 minutes

Janno Granada

Dahlia Abadiez

Cleo Gaviola

Ric Lopez

Mariboy Solis

Gabby Liza Valenzona

Jane Roca

Rowell Cano

 

N/A

3

Pay the required or computed Real Property Tax

Issue RPT official receipt, receive payment & release RPT official receipt.

2 minutes

Janno Granada

Dahlia Abadiez

Cleo Gaviola

Ric Lopez,

Mariboy Solis,

Gabby Liza Valenzona,

Jane Roca,

Rowell Cano

Based on assessed value of the property

(AV X 2.5% – BASIC AND SEF)

Payment for RPT

Frontline Service:

Issuance of Business Tax

Schedule of Availability of Service:

Monday to Friday (8:00AM to 5:00PM except Holidays)

Who May Avail of the Service:

Taxpayers

Maximum Time to Complete the Process:

10 minutes

Amount of Fees to be Paid:

Based on Gross Sales of the preceding year as per tax ordinance

Procedure to Avail of the Service:

STEP

WHAT TO DO

DURATION OF ACTIVITY

(UNDER NORMAL CIRCUMSTANCES)

PERSON/S IN CHARGE

FEES

REQUIREMENTS

APPLICANT/ CLIENT

SERVICE PROVIDER

1

Present the application for business permit with assessment of gross sales of the preceding year

Receive and Verify the application, have it signed by the treasurer

5 minutes

Janno Granada,

Dahlia Abadiez,

Cleo Gaviola,

Ric Lopez,

Mariboy Solis,

Gabby Liza Valenzona,

Jane Roca,

Rowell Cano

 

Approved application form from BPLO, Community Tax Certificate

2

Pay the computed business tax and other fees and receive payment

Issue business tax and other fees official receipt, receive payment, & release business tax and other fees official receipt

5 minutes

Janno Granada,

Dahlia Abadiez,

Cleo Gaviola,

Ric Lopez,

Mariboy Solis,

Gabby Liza Valenzona,

Jane Roca,

Rowell Cano

Based on gross sales of the preceding year as per tax ordinance

Payment for Business Tax and other regulatory fees

Frontline Service

Issuance of Community Tax Certificate (CEDULA)

Schedule of Availability of Service:

Monday to Friday (8:00AM to 5:00PM except Holidays)

Who May Avail of the Service:

Taxpayers

Maximum Time to Complete the Process:

5 minutes

Amount of Fees to be Paid:

Basic Community Tax 5Php plus 1Php for every 1000Php Gross Income of Individual of the Preceding Year

Procedure to Avail of the Service:

STEP

WHAT TO DO

DURATION OF ACTIVITY

(UNDER NORMAL CIRCUMSTANCES)

PERSON/S IN CHARGE

FEES

REQUIREMENTS

APPLICANT/ CLIENT

SERVICE PROVIDER

1

Writes complete name, address, date of birth, place of birth and income/ salary of last year and give it to the Revenue Collection Clerk

Issue Community Tax Certificate (CEDULA)

3 minutes

Janno Granada,

Dahlia Abadiez,

Cleo Gaviola,

Ric Lopez,

Mariboy Solis,

Gabby Liza Valenzona,

Jane Roca,

Rowell Cano

 

Information from the client

2

Pay and Affix signature and thumbmark

Received Payment and release the community tax certificate (CEDULA)

2 minutes

Janno Granada,

Dahlia Abadiez,

Expidita Arquillano,

Cleo Gaviola,

Ginelie Nuñez,

Ric Lopez,

Mariboy Solis,

Gabby Liza Valenzona,

Jane Roca,

Rowell Cano

5Php (Basic Community tax) plus 1Php for every 1000Php of the Gross Income of individual of the preceding year

Payment for the community tax certificate

Frontline Service:

Issuance of Official Receipts for Clearances, Permits, and Other Fees & Charges 

Schedule of Availability of Service:

Monday to Friday (8:00AM to 5:00PM except Holidays)

Who May Avail of the Service:

Taxpayers

Maximum Time to Complete the Process:

4 minutes

Amount of Fees to be Paid:

Based on Tax Ordinance as per requested fee of the client

Procedure to Avail of the Service:

STEP

WHAT TO DO

DURATION OF ACTIVITY

(UNDER NORMAL CIRCUMSTANCES)

PERSON/S IN CHARGE

FEES

REQUIREMENTS

APPLICANT/ CLIENT

SERVICE PROVIDER

1

Write Complete Name, Address & Purpose of the request for O.R.

Receive Information from Client

2 minutes

Janno Granada,

Dahlia Abadiez,

Cleo Gaviola,

Ric Lopez,

Mariboy Solis,

Gabby Liza Valenzona,

Jane Roca,

Rowell Cano

 

Information from the Client

2

Pay the Required fee

Issue Official Receipt, Receive Payment and Release O.R. to the Client

2 minutes

Janno Granada,

Dahlia Abadiez,

Cleo Gaviola,  

Ric Lopez,

Mariboy Solis,

Gabby Liza Valenzona,

Jane Roca,

Rowell Cano

Based on Tax Ordinance as per requested fee of the Client

Payment for the Community Tax Certificate

Frontline Service:

Issuance of Cheques

Schedule of Availability of Service:

Monday to Friday (8:00AM to 5:00PM except Holidays)

Who May Avail of the Service:

Various Recipients

Maximum Time to Complete the Process:

22 minutes

Amount of Fees to be Paid:

NONE

Procedure to Avail of the Service:

STEP

WHAT TO DO

DURATION OF ACTIVITY

(UNDER NORMAL CIRCUMSTANCES)

PERSON/S IN CHARGE

FEES

REQUIREMENTS

APPLICANT/ CLIENT

SERVICE PROVIDER

1

Present Approved disbursement voucher

Receive corresponding disbursement voucher

10 minutes

Roselyn M. Millapez

 

NONE

Approved Disbursement Voucher

2

 

Issuance of Cheques

5 minutes

Alberta Buena Manatad

NONE

 

3

 

Signatory of City Treasurer & Local Chief Executive

 

Alberta Buena Manatad & Jose Carlos L. Cari

NONE

 

Frontline Service:

Release of Cheques

Schedule of Availability of Service:

Monday to Friday (8:00AM to 5:00PM except Holidays)

Who May Avail of the Service:

Various Recipients

Maximum Time to Complete the Process:

22 minutes

Amount of Fees to be Paid:

NONE

Procedure to Avail of the Service:

STEP

WHAT TO DO

DURATION OF ACTIVITY

(UNDER NORMAL CIRCUMSTANCES)

PERSON/S IN CHARGE

FEES

REQUIREMENTS

APPLICANT/ CLIENT

SERVICE PROVIDER

1

Present Identification Card

Release the cheque to the Client

5 minutes

Sheila P. Elecito

Maria Flordeliza Balbarino

NONE

Identification Card of the Client

Frontline Service:

Disbursement of AICS

Schedule of Availability of Service:

Monday to Friday (8:00AM to 5:00PM except Holidays)

Who May Avail of the Service:

Various Recipients

Maximum Time to Complete the Process:

5 minutes

Amount of Fees to be Paid:

NONE

Procedure to Avail of the Service:

STEP

WHAT TO DO

DURATION OF ACTIVITY

(UNDER NORMAL CIRCUMSTANCES)

PERSON/S IN CHARGE

FEES

REQUIREMENTS

APPLICANT/ CLIENT

SERVICE PROVIDER

1

Present Approved Petty Cash Voucher

Signed the Petty Cash Voucher

2 minutes

Caressa Jovi R. Amarado, CPA

NONE

Identification Card

2

Fill up Report of Disbursement

Pay the Corresponding Amounts

3 minutes

Caressa Jovi R. Amarado, CPA

NONE

N/A

Frontline Service:

Assessment and Billing of Real Property Tax

Schedule of Availability of Service:

Monday to Friday (8:00AM to 5:00PM except Holidays)

Who May Avail of the Service:

Various Recipients

Maximum Time to Complete the Process:

5 minutes

Amount of Fees to be Paid:

NONE

Procedure to Avail of the Service:

STEP

WHAT TO DO

DURATION OF ACTIVITY

(UNDER NORMAL CIRCUMSTANCES)

PERSON/S IN CHARGE

FEES

REQUIREMENTS

APPLICANT/ CLIENT

SERVICE PROVIDER

1

Presents necessary documents (e.g. Tax Declaration, Deed of Sale, Extra Judicial Settlement)

Computation of Billing

2 minutes

Julian M. Macaraya

Liza P. Israel

Glya Garay

 

Necessary documents (e.g. Tax Declaration, Deed of Sale, Extra Judicial Settlement)

2

 

Print and Release Billing Statement

3 minutes

Julian Macaraya

Liza P. Israel

Glya Garay

 

 

Frontline Service:

Issuance of Accountable Forms to Barangay Treasurers

Schedule of Availability of Service:

Monday to Friday (8:00AM to 5:00PM except Holidays)

Who May Avail of the Service:

Barangay Treasurers

Maximum Time to Complete the Process:

6 minutes

Amount of Fees to be Paid:

P200.00

Procedure to Avail of the Service:

STEP

WHAT TO DO

DURATION OF ACTIVITY

(UNDER NORMAL CIRCUMSTANCES)

PERSON/S IN CHARGE

FEES

REQUIREMENTS

APPLICANT/ CLIENT

SERVICE PROVIDER

1

Barangay Treasurers shall total the collections of the previously purchased receipt using the adding machine

Review the correctness of collection and its corresponding deposits. Then check fidelity bond is not yet expired

2 minutes

Ma. Lindell L. Soriano

P200/booklet

Accountable Forms Duplicate

2

Give Requisition & Issue Slip signed by Brgy. Treasurer & Brgy. Captain

Receive the RIS

2 minutes

Ma. Lindell L. Soriano

 

Requisition &  Issue Slip

3

Sign the log book

Release the Accountable Form Booklet

2 minutes

Ma. Lindell L. Soriano

 

 

Frontline Service:

Remittance of Cash Collections

Schedule of Availability of Service:

Monday to Friday (8:00AM to 5:00PM except Holidays)

Who May Avail of the Service:

Revenue Collection Clerks

Maximum Time to Complete the Process:

5 minutes

Amount of Fees to be Paid:

NONE

Procedure to Avail of the Service:

STEP

WHAT TO DO

DURATION OF ACTIVITY

(UNDER NORMAL CIRCUMSTANCES)

PERSON/S IN CHARGE

FEES

REQUIREMENTS

APPLICANT/ CLIENT

SERVICE PROVIDER

1

Revenue Collection Clerks give their Report of Collection and Deposit, remaining cash tickets & accountable forms

Check the correctness of the Report, the remaining cash tickets & Accountable Forms.

 

Esmeralda T. Montes

 

Report of Collection and Deposit, remaining Cash Tickets & Accountable Forms

2

Revenue Collection Clerks give their cash collection

Count cash if it corresponds to their reports

 

Esmeralda T. Montes

 

Cash collection

 

 

Make summary of all collection and prepare for deposits

 

Esmeralda T. Montes

 

 

Frontline Service:

Online Assessment and Billing of Real Property Tax

Schedule of Availability of Service:

Monday to Friday (8:00AM to 5:00PM except Holidays)

Who May Avail of the Service:

Various Clients

Maximum Time to Complete the Process:

20 minutes

Amount of Fees to be Paid:

NONE

Procedure to Avail of the Service:

STEP

WHAT TO DO

DURATION OF ACTIVITY

(UNDER NORMAL CIRCUMSTANCES)

PERSON/S IN CHARGE

FEES

REQUIREMENTS

APPLICANT/ CLIENT

SERVICE PROVIDER

1

Call CTO Baybay

Computation of Billing

10 minutes

Julian Macaraya

Liza P. Israel

Glya Garay

 

Necessary documents (e.g. Tax Declaration, Deed of Sale, Extra Judicial Settlement)

2

Provide email address

Send Billing Statement via online

10 minutes

Julian Macaraya

Liza P. Israel

Glya Garay

 

Email address

Frontline Service:

Online Payment of RPT, Business Tax, Clearances, Permits, and Other Fees & Charges

Schedule of Availability of Service:

Monday to Friday (8:00AM to 5:00PM except Holidays)

Who May Avail of the Service:

Various Clients

Maximum Time to Complete the Process:

30 minutes

Amount of Fees to be Paid:

 

Procedure to Avail of the Service:

STEP

WHAT TO DO

DURATION OF ACTIVITY

(UNDER NORMAL CIRCUMSTANCES)

PERSON/S IN CHARGE

FEES

REQUIREMENTS

APPLICANT/ CLIENT

SERVICE PROVIDER

1

Call CTO Baybay

Computation of availed services (e.i. RPT, Business Tax, Clearances, Permits, and Other Fees & Charges)

10 minutes

Janno Granada

Dahlia Abadiez

Cleo Gaviola ,

Ric Lopez,

Mariboy Solis,

Gabby Liza Valenzona,

Jane Roca,

Rowell Cano

 

For RPT: Official Receipt of latest payment, Tax Declaration, or any other source documents with specific lot number

For Business Tax: Approved application form from BPLO & Community Tax Certificate

Others: Information from the client

2

Payment via Landbank ebanking

 

 

 

 

 

3

Screenshot/Print Payment Evidence and send to [email protected]

Receive email and issue corresponding receipt

10 minutes

Janno Granada

Dahlia Abadiez

Cleo Gaviola

Ric Lopez,

Mariboy Solis,

Gabby Liza Valenzona,

Jane Roca,

Rowell Cano

 

 

4

Provide delivery address

Send Receipt via cash on delivery

10

Ma. Lindell Soriano

 

 

G/F Baybay City Hall

Brgy. Gaas, Baybay City, Leyte

Email: [email protected]

For complaints / suggestions, please contact the City Treasurer’s Office email at [email protected]